Credit Control Team Leader
Location: Gloucester
Contract – Full Time | 15-Month Fixed Term Contract
Salary - £35,000 - £40,000 per annum (pro rata)

Your new company

Hays are delighted to be working with our client, one of the UK's biggest Facilities Management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and Government offices. Our client has nearly 100,000 members of staff across over a 100 office locations and thousands of customers and services offered across the country.

Your new role

• Resolve disputes quickly to improve cash flow
• Build strong internal and external stakeholder relationships
• Manage risk, customer onboarding checks, and credit reference data
• Produce accurate cash/debt reporting and KPI insights
• Support projects and process improvements

What you'll need to succeed

• Strong communication and coaching skills
• Advanced Excel and solid Power BI/PowerPoint ability
• Experience using customer portals and finance systems
• Proactive, resilient, and solution‑focused

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.