Your new company
We are seeking an experienced Credit Control Manager to join a dynamic retail organisation on a 6–12-month contract. This role is pivotal in overseeing the credit control function, ensuring timely collection of receivables, and managing a high-performing team. The ideal candidate will bring strong leadership, advanced Excel skills, and experience working with EDI portals.

Location: Central London
Contract: 6-12 Months

Your new role

• Lead and manage a team of 3 credit controllers, to meet collection targets and maintain ledger accuracy.
• Conduct monthly 1 to 1 meetings with the credit team, and provide feedback and training.
• Oversee the day-to-day operations of the credit control function, including cash allocations, aged debt reduction, and dispute resolution.
• Monitor and report on high-risk accounts and escalate issues as needed.
• Maintain and improve credit control policies and procedures.
• Liaise with internal departments and external clients to ensure smooth credit operations.
• Produce regular reports and analysis using Excel (including VLOOKUPs, SUMIFS, and Pivot Tables).
• Creating the aged debtor report, ensuring accuracy against KPIS.
• Utilise EDI portals for invoice processing and reconciliation.
• Support month-end and year-end closing activities related to accounts receivable.
• Resolve customer queries, investigate any issues and implement improvements to prevent reoccurring issues.
• Carry out any ad hoc duties to support the wider finance team when required.

What you'll need to succeed

• Proven experience in a credit control management role, ideally within the retail sector.
• Demonstrated ability to lead and develop a team.
• Advanced Excel skills: VLOOKUPs, SUMIFS, Pivot Tables are essential.
• Experience working with EDI portals (e.g., for invoice submission and tracking).
• Strong analytical, communication, and organisational skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Excel, Word and other Microsoft systems.
• Ability to work independently and within a team.
• Experience with ERP systems (e.g., SAP, Oracle, Dynamics).
• Familiarity with retail finance operations and customer account management.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.