Your new company

A luxury hotel group based in the heart of Mayfair, renowned for delivering exceptional guest experiences. We are currently seeking a skilled and reliable Credit Controller to join our finance team on a 6-month fixed-term basis to cover a period of sick leave.

Your new role

As a Credit Controller, you will play a key role in managing the accounts receivable function, ensuring timely collection of outstanding payments, and maintaining strong relationships with clients and internal departments.

• Manage the hotel’s debtor ledger and ensure timely collection of outstanding balances.
• Contact clients regarding overdue invoices via phone and email.
• Investigate and resolve billing discrepancies and customer queries.
• Reconcile customer accounts and allocate incoming payments.
• Prepare weekly aged debt reports and escalate issues as needed.
• Liaise with the reservations, events, and front office teams to ensure accurate billing.
• Assess credit risk and recommend credit limits for new clients.
• Support the finance team with month-end processes and reporting.

What you'll need to succeed

• Previous experience in a credit control or accounts receivable role.
• Strong communication and negotiation skills.
• Proficiency in accounting software (e.g., Sage, Opera, or similar PMS).
• High attention to detail and accuracy.
• Ability to work independently and manage priorities effectively.
• Hospitality industry experience is a plus.

What you'll get in return

• Competitive rate.
• Opportunity to work in a prestigious hotel environment.
• Staff discounts on hotel services.
• Supportive and collaborative team culture.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.