Conversions Support Technician

4751714
  • Job type

    Permanent
  • Location

    Newcastle (Tyne & Wear)
  • Working Pattern

    Full-time
  • Specialism

    Specialist Administrators
  • Industry

    Technology & Internet Services
  • Pay

    30000

Conversions Support Technician

Job Title: Conversions Support Technician
Location: Quorum Business Park Hours:
  • Monday–Thursday: 09:00–17:30 (1-hour break)
  • Friday: 08:30–17:00 (1-hour break)
    Flexibility required for occasional evenings and weekends during live conversions.
About the Role
We’re looking for a motivated and detail-oriented individual to join our team as a Conversions Support Technician. In this role, you’ll work closely with our ETL Developer to support the end-to-end process of data conversions for new and existing customers.
No coding experience? No problem! What matters most is your willingness to learn technical processes, a logical approach to problem-solving, and a strong eye for detail. Full training will be provided.

Main Duties & Responsibilities
  • Collaborate with the ETL Developer to deliver high-quality data conversions for customers
  • Run test conversions in preparation for live migrations
  • Perform customer infrastructure checks ahead of conversion work
  • Validate and check data quality following test conversions.
  • Complete customer personalisation after installation
  • Assist with live conversions (including some out-of-hours work)
  • Maintain conversion documentation and support process improvements
  • Communicate clearly with internal teams to ensure smooth project delivery
  • Commit to continuous professional development

Knowledge, Skills & Experience Required
  • Strong attention to detail and accuracy
  • Comfortable working with data and technical processes (training provided)
  • Logical thinker with good problem-solving skills
  • Proactive and organised, able to manage multiple tasks
  • Excellent communication and teamwork skills
  • Willingness to work occasional evenings/weekends for live conversions
  • No coding or software development experience required
  • Previous experience in a technical, data-driven, or administrative role is an advantage but not essential.


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Chloe Nielsen, the specialist consultant managing this position

Located in Newcastle, Orega, 2 St James' GateTelephone +44 333 010 2478
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