Your new company

Join a leading facilities management provider known for delivering exceptional service across commercial environments. Based at a site in Southampton, this is a fantastic opportunity to become part of a collaborative and professional team that values initiative, customer focus, and continuous improvement.

Your new role

• Managing job requests and updates via QFM systems
• Assigning tasks to engineers and ensuring SLA/KPI compliance
• Preparing billing documentation and submitting timesheets
• Supporting switchboard operations and handling email/teams communications
• Producing reports and maintaining accurate records
• Delivering outstanding customer service in a fast-paced, varied environment

What you'll need to succeed

• Strong administrative skills and attention to detail
• Experience in customer-facing roles (desirable)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and organisational abilities
• A calm, professional manner and a willingness to learn
• GCSEs in Maths and English (minimum); higher qualifications are a bonus

What you'll get in return

• Competitive salary of £26,208
• Stable Monday–Friday working hours (8am–5pm)
• A supportive team environment with varied daily tasks
• Opportunity to gain experience in a respected FM company
• Potential for contract extension beyond initial maternity cover

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.