Complaints Administrator

4810790
  • Job type

    Temporary
  • Location

    Liverpool
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Banking & Financial Services
  • Pay

    £15.15ph

Complaints Administrator | Hybrid Working | Liverpool

Your new company

A well-established financial services organisation who is seeking a highly organised Complaints Administrator to join their team on a temporary basis due to undergoing a busy period. Known for delivering excellent customer service, the business offers a supportive and collaborative working environment with hybrid working available.

Your new role

As a Complaints Administrator, you will play a key role in supporting the complaints function by ensuring all complaint records are accurately logged and maintained. Working in a fast-paced environment, you will be responsible for managing high volumes of information while maintaining exceptional levels of accuracy and confidentiality.


What you'll need to succeed

Your duties will include:
  • Inputting and updating complaints data across internal systems.
  • Managing incoming information and ensuring records are maintained in a timely manner.
  • Providing administrative support to the Complaints team.
  • Handling sensitive and confidential information professionally.
  • Working closely with colleagues across the business to support complaint management processes.

What you'll get in return

  • Full-time temporary position until the end of September (currently).
  • Hybrid working arrangement with 2 days working from home.
  • Immediate start available.
  • A supportive and friendly team environment.
  • The opportunity to gain valuable experience within a respected financial services organisation.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Shannon Woods, the specialist consultant managing this position

Located in Manchester, 5th Floor, City Tower, Piccadilly PlazaTelephone 01244 322857
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