• Deliver and maintain the communications plans.
• Create and edit newsletters, bulletins, staff updates, intranet content and digital materials.
• Coordinate messaging across Teams, SharePoint and internal platforms to ensure clarity and consistency.
• Develop visual content such as infographics, workflows and diagrams.
• Translate complex financial or operational information into clear, accessible messages.
• Support customer‑facing and supplier communications, simplifying letters, terms and process guidance.
• Contribute to directorate‑wide events, engagement activities and targeted communication campaigns.

• Excellent written and verbal communication skills, with the ability to simplify complex information.
• Experience creating engaging content across digital, written and visual formats.
• Strong stakeholder engagement skills and the ability to tailor messages to different audiences.
• Ability to manage competing priorities and work at pace within a dynamic programme environment.
• Proficiency with digital communication tools such as Teams, SharePoint and Microsoft Office.
• Ability to work independently while contributing effectively to a collaborative team.
• Experience in communications within local government or complex organisations.

What you need to do now

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