Our client, a well-established, growing Independent Mortgage Brokerage based in Central London, are looking to recruit a fun, sociable Client Services Administrator to join their sociable team. Working on a hybrid basis (3 days in the office / 2 days working from home), this is an incredible opportunity for the perfect candidate!

Our client have been established for just over 20 years and have grown to close to 70 FTE, with a further 150+ freelance employees. Due to their growth and consistent success, they are now actively seeking the perfect candidate to join their Client Services department. In a nutshell, your responsibilities will include:

- Processing appointments for third-party services promptly and accurately
- Inputting all prospective leads into company database, capturing the data accurately
- Responding to all inbound client enquiries in a timely and professional manner
- Processing and logging all client feedback and report on any issues identified
- Monitoring adviser contact with existing clients and prospective clients
- Assisting the Corporate Account Managers in compiling Management information reports for corporate partners

In order to be considered for this position, it is ESSENTIAL that you have the following:

- Minimum of 1 year's experience within either a Customer Services or Administration capacity
- Proficient in all Microsoft Office programs (Word/Excel/PowerPoint/Outlook)
- Genuine desire to progress
- Fun, sociable personality!

In addition to a very competitive basic salary of £27,000, our client are also offering the following:

- Annual bonus up to £4,000 (based on individual and company performance)
- Hybrid-working model (3 days in the office / 2 days working from home)
- Fantastic working hours: Monday - Friday: 9.00am - 5.30pm
- Amazing progression opportunities!

Our client are looking to move very quickly on this, so any interested candidate(s) are urged to apply at their earliest convenience!