Client Dispatch Administrator
JOB_53456494728066Job type
PermanentLocation
NewryWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
Manufacturing & ProductionPay
27k-29k
Client Dispatch Administrator – Newry
Your new company
Great opportunity to work for a design and manufacturing company based in Newry. This company is a family business successfully trading for over 40 years and have gone from strength to strength. They are recruiting for a Client Dispatch Administrator. This is a full time permanent job. Hours of work are Monday – Friday 8.30-5.30.
Salary is £27k-£29k.
Salary is £27k-£29k.
Your new role
As Client Dispatch Administrator your duties will include :
- Take over client communications once a sale is confirmed, being introduced via email as the dedicated contact for their order.
- Provide proactive, professional client communication, sharing regular progress updates, responding promptly to questions or concerns, and managing expectations transparently in the event of delays or changes.
- Coordinate internally with production, logistics, and sales teams to track progress, address potential issues, and ensure smooth execution from production to delivery at the client’s project site.
- Ensure all logistics and timelines are clearly defined, confirmed, and executed on schedule, from production through to delivery.
- Input new orders into system ensuring details are accurate and tasks/deadlines are tracked effectively.
- Translate client orders into detailed production forms for the workshop team, and collaborate closely with the Product Manager to support procurement and scheduling.
- Maintain precise documentation—accurate records of communications, order details, SOP compliance, and brand material tracking.
- Confirm successful delivery of products and transition the client relationship back to the sales team to complete the process.
- Conduct small project evaluations to identify learnings and opportunities for process improvement.
- Share images, progress updates, and reports to build client confidence and excitement in their bespoke pieces.
- Carry out general administrative tasks on an ad hoc basis to support the wider team.
What you'll get in return
You will get offered a salary of 27k-£29k, 30 days holiday, a great working environment and the opportunity to join a very exciting expanding business
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Client Dispatch AdministratorJOB_534564947280662025-09-252025-12-24
Talk to Brian Murphy, the specialist consultant managing this position
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JOB_53456494728066