• Lead the Organisational Design & Governance workstream, one of four workstreams within the HR Change Programme, responsible for setting strategic direction, parameters, and core design decisions for HR’s Target Operating Model
• Work closely with the Head of HR Programme, HR senior leaders, the wider HR function, and stakeholders to shape and co-design HR’s future operating model.
• Design, plan, and facilitate sessions with HR leaders to explore, test, and agree future-state design, using appropriate and inclusive design methodologies and offering a good level of constructive challenge.
• Develop and maintain a clear mapping of interim states, including one requiring implementation by March 2026.
• Translate complex design concepts into practical language and approaches, enabling the creation of outputs and decision-making artefacts at pace.
• Capture and document design outputs, decisions, and actions to support programme delivery and governance
• Support change readiness and transition planning for interim states
• Work collaboratively with the Head of Programme, other Workstream Leads, other OD&D Consultants and colleagues across HR to ensure alignment across workstreams and with other programmes where dependencies exist
• Act as a programme advocate, supporting communication and engagement across HR and with wider stakeholders

• Recognised OD&D qualification and/or significant experience in leading and delivering Target Operating Model work, ideally within HR, shared services, or similar functions
• Experience working in or with public sector/government environments (experience desirable but not essential)
• Proven ability to shape, plan, and drive forward work independently and at pace.
• Strong facilitation skills, with experience engaging and constructively challenging senior leaders in design and decision-making
• Ability to translate complex design concepts into practical design and delivery approaches
• Experience in mapping interim states and planning for staged implementation
• Comfortable working in ambiguity and within the structure of a pre-existing programme, including meeting deadlines and delivering to agreed milestones
• Strong collaboration skills, with the ability to work across teams and functions
• Excellent written and verbal communication skills, with the ability to produce clear, engaging outputs and updates
• Familiarity with programme and project delivery environments, including governance and milestone tracking.

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