Your new company

Your new role
This Casualty Injury Supervisor will see you:

• Direct supervision of a small team of Paralegals handling volume litigated EL/PL claims.
• Deliver technical supervision and guidance to ensure high‑quality file handling.
• Conduct performance and interim reviews, manage absence, and maintain team wellbeing.
• Pass information and communications from senior management.
• Coach and develop team members, supporting their progress through the firm’s career framework.
• Monitor the team’s financial performance, ensuring targets are consistently achieved.
• Ensure cases are progressed proactively and concluded efficiently in line with deadlines.
• Maintain compliance, addressing emerging risk issues and escalating to the Team Partner where appropriate.
• Allocate work effectively based on skills, technical ability and commercial considerations.
• Manage complaints and escalated risk issues in a timely, professional manner.

• Act as a key point of contact for clients, demonstrating strong technical knowledge and professionalism.
• Support business development activities, including attending marketing events, client training, legal clinics and shadowing days.
• Manage a small caseload of mixed‑value EL/PL claims.
• Maintain awareness of firm strategy and contribute positively to team culture.
• Continue technical development through training, reading and participation in professional learning opportunities.
• Handle confidential information in accordance with data‑security protocols

What you'll need to succeed

• Qualified solicitor (Essential)
• Experience handling EL/PL, personal injury or comparable litigation caseloads.
• Strong compliance history with client SLAs, KPIs and internal protocols.
• Excellent management skills, including motivating, coaching and mentoring colleagues at all levels.
• Solid IT proficiency with strong working knowledge of Word and Excel.
• Exceptional organisational and analytical skills
• Commercial awareness
• Excellent interpersonal skills and confidence in client communication.
• Strong written and verbal communication skills.

What you'll get in return

• Competitive salary (up to £50,000 + bonus)
• High levels of flexibility and genuine work/life balance.
• Structured opportunities for progression, including access to professional development funding.
• A diverse, inclusive and supportive culture where applicants from all backgrounds are encouraged to apply—even if every requirement isn’t met.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, email Alexander.Payne@hays.com or call us now on 0161 228 7770.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.