Business Support Officer

4733869
  • Job type

    Temporary
  • Location

    Cardiff
  • Working Pattern

    Full-time
  • Specialism

    Administrators
  • Industry

    Government & Public Services
  • Pay

    £13.45 per hour

Starting ASAP – 12 weeks with possible extension – Cardiff – Hybrid Working – Must pass DBS check

Your new company

Working for a public sector organisation with offices across Wales. This organisation offers hybrid working with a base office in Cardiff, accessible via public transport and street parking is available.


Your new role

  • Communicate professionally and effectively with a wide range of internal and external stakeholders, including courts, Police & Social Services Departments, solicitors, social work practitioners and service users.
  • Take responsibility for own data entry tasks, contributing to ensuring the validity of the data in the case management system, reporting errors and providing support and guidance to colleagues.
  • Contribute to the maintenance of internal records, including case related information, ensuring iShare records are complete and enabling effective compliance with Data Protection and Freedom of Information requirements.
  • Take responsibility for ensuring that all confidential information is dealt with efficiently and appropriately and in line with the relevant guidance and policy documents.

What you'll need to succeed

  • Have a good understanding and experience of using various IT packages, including Microsoft packages
  • Ability to navigate across multiple CRM systems, confident in learning new IT systems.
  • Ability to work well as part of a team and on own initiative, with some experience of working with external organisations.
  • An ability to monitor and store critical data securely, accurately, confidently and responsibly

What you'll get in return

  • £13.45 per hour
  • 12 weeks with the potential to extend for a further 12 weeks
  • Monday to Friday (37 hours per week)
  • Base – Cardiff
  • Hybrid Working – while these are hybrid posts, staff will be required to attend the office for training and once a week for team meetings and to check and send post as required.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Lauren Davies, the specialist consultant managing this position

Located in Cardiff, 1st Floor, 5 Callaghan Square, Telephone 02920 233705
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