Your new company

Your new role

Reporting to the Office Manager, you’ll provide high-quality business and administrative support across the organisation. You’ll be a first point of contact for members, visitors and stakeholders, and you’ll work flexibly as part of a collaborative team, sharing knowledge and workload to meet organisational priorities.
No two days will be the same — this is a varied role where your organisational skills, attention to detail and customer focus will really shine.

• Acting as the first point of contact for visitors, members and callers – face to face, by phone and email
• Managing the enquiries inbox and directing queries appropriately
• Providing administrative support across the organisation to meet daily business needs
• Coordinating meeting room bookings, room set‑ups, catering and taking/distributing meeting notes
• Organising travel and accommodation for staff
• Maintaining office supplies and ensuring equipment is in good working order
• Supporting events and exhibitions, including bookings, invoicing and on-site admin
• Maintaining and updating CRM records and assisting with Mailchimp mailings
• Assisting with financial processing using Sage, including invoices, expenses and ledger maintenance
• Supporting website administration – training will be provided
• Promoting and protecting the corporate brand across communications
• Ensuring compliance with policies, including health & safety and equal opportunities

• Educated to Standard Grade (or equivalent) in English and Maths
• Qualified in Business Administration or able to demonstrate relevant experience
• Experienced in a similar administrative role (minimum 12 months)
• Confident using Microsoft Office and administrative systems
• Comfortable working with CRM systems and managing data accurately
• Organised, adaptable and solutions‑focused
• A strong communicator with excellent written and verbal skills
• Able to manage competing priorities and work flexibly

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.