Your new company

Your new role

• Customer Engagement.
• Contact lapsed customers to gather commercial information (e.g., incumbent suppliers, pricing) and identify opportunities for quotes.
• Market Research & Lead Generation:
• Research new market sectors, identify potential clients, and initiate contact to understand product requirements.
• Reporting & Analysis.
• Provide management with insights on market trends, potential leads, and growth opportunities.
• Lead Management.
• Process and follow up on website-generated leads (quotes, sample requests, stock enquiries) and liaise with head office for non-UK orders.
• Handle client sample requests and arrange dispatch via courier/postal systems.
• Use CRM systems to record leads, schedule follow-ups, and maintain accurate communication logs.
• Chase outstanding quotes for projects, installations, and recycling initiatives.
• Manage incoming calls, process orders on SAGE, and advise clients on pricing, delivery, and stock availability.
• Provide cover during staff holidays or sickness and assist with ad-hoc administrative tasks.

What you'll need to succeed

• Self-motivated and results-driven.
• Comfortable in a telephone-based role with a proactive approach to client engagement.
• Strong organisational skills and ability to prioritise workload.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.