Business Analyst – Process Mapping

4730333
  • Job type

    Temporary
  • Location

    Birmingham
  • Working Pattern

    Full-time
  • Specialism

    Business Analyst
  • Industry

    Government & Public Services
  • Pay

    £400 per day
  • Closing date

    10 Oct 2025

💰 £400 per day – Inside IR35

Birmingham (Hybrid Work Pattern)
Contract Role – April 2026
Hays is currently recruiting a Business Analyst to support a newly formed team within a local authority in Birmingham. This is an exciting opportunity to contribute to a transformation programme focused on process standardisation and consistency across internal council teams.

Key Responsibilities:

  • Review and document ‘as-is’ processes and map ‘to-be’ processes
  • Develop and implement Standard Operating Procedures (SOPs)
  • Lead and support process mapping initiatives
  • Apply knowledge of ISO auditing standards
  • Work with systems including Oracle

What We’re Looking For:

  • Proven experience in business analysis within public sector or similar environments
  • Strong background in process improvement and mapping
  • Familiarity with ISO standards and auditing frameworks
  • Understanding of Oracle systems is highly desirable.
  • Excellent stakeholder engagement and communication skills
This role offers a hybrid working model, with some on-site presence required in Birmingham. If you're a detail-oriented Business Analyst with a passion for driving operational excellence, please send your updated CV.

Apply for this job

Talk to Gemma Meah, the specialist consultant managing this position

Located in Birmingham, 3rd Floor, One Colmore Square, Telephone 44 333 010 6405
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