Your new company

Join a public sector organisation that is recruiting for a Higher Clerical Officer based in Antrim.

Your new role

• Acting as the first point of contact for patients and visitors, providing a professional and courteous reception service.
• Managing appointments using specialist systems, including booking, rescheduling, and maintaining waiting lists.
• Handling telephone enquiries and ensuring accurate communication of messages and information.
• Supporting radiology workflows by monitoring reports, allocating scans for reporting, and expediting urgent requests.
• Liaising with internal teams and external stakeholders to ensure efficient service delivery.
• Maintaining confidentiality and adhering to all relevant policies and procedures.
• Assisting with staff induction and training, and contributing to service improvement projects.

What you'll need to succeed

To be considered for this role, you will need:

• Qualifications & Experience:
  • 5 GCSEs (Grade A–C) including English and Maths, plus 1 year of clerical/administrative experience
    OR
  • GCSE English and Maths (Grade A–C) plus 2 years of clerical/administrative experience
• Proficiency in Microsoft Office applications, including Word and Excel.
• Strong communication skills and the ability to work effectively as part of a team.
• Ability to manage deadlines and work under pressure in a fast-paced environment.
• A full UK driving licence and access to a vehicle (reasonable adjustments will be considered for applicants with disabilities).

What you'll get in return

• Antrim-based opportunity
• £12.31 per hour
• Full-time position
• Immediate opportunity

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.