Application Support Engineer
JOB_52302754570442Job type
ContractLocation
BelfastWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
14.91
Application Support Engineer - Public Service Contract
Main Purpose:
Reporting to the IT Applications Support Manager, this role will assist in the technical and application support of a broad portfolio of Line of Business (LOB) and corporate applications. This role involves ensuring that IT services and infrastructure meet operational goals, following ITIL practices diligently, and driving continuous improvement within a large organisation.
Reporting to the IT Applications Support Manager, this role will assist in the technical and application support of a broad portfolio of Line of Business (LOB) and corporate applications. This role involves ensuring that IT services and infrastructure meet operational goals, following ITIL practices diligently, and driving continuous improvement within a large organisation.
IT Application Support & Operations:
- Establish and maintain procedures, standards, and policies for IT Support and Operations services.
- Prepare and maintain documentation related to IT Support & Operations policy and procedures.
- Identify opportunities and efficiencies resulting from new IT developments within a strategic framework.
- Engage in stakeholder communication and participate in relevant conferences and seminars.
Key Duties:
Application Support & Operations:
Application Support & Operations:
- Assist in supporting, operating, and maintaining Corporate and LOB application infrastructure.
- Resolve incidents, fulfil service requests, and complete scheduled IT Operations tasks.
- Collaborate with Corporate and LOB system suppliers and external partners.
- Provide Application Support & Operations services for internal and external stakeholders.
- Contribute to application configuration, testing, training, and knowledge development.
- Support the acceptance of new systems, system transfers, extensions, upgrades, and new operations functions.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Application Support EngineerJOB_523027545704422024-09-012024-11-30
Talk to Juliann Deegan, the specialist consultant managing this position
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JOB_52302754570442