Application Analyst

4776853
  • Job type

    Permanent
  • Location

    Remote - Occasional team meetups
  • Working Pattern

    Full-time
  • Specialism

    Infrastructure
  • Industry

    Technology & Internet Services
  • Pay

    Up to £45k

Application Support Analyst - Remote - £45k

Application Support Analyst
Permanent – Up to £45k
Location: Remote – but ideally based below Birmingham

Your new company:

A leading software provider is currently looking to bolster their ranks with an Application Support Analyst. The role is full-time and remote, with very occasional travel to meet up as a team.

The role responsibilities:

You will be supporting the business across a broad variety of work, you’ll apply hands-on expertise within hosted environments, and you’ll have a good understanding of virtualisation and its processes.

  • Application Expertise: Offer expert guidance, troubleshooting, and advocate best practices for deploying client-server and web applications in a Windows server environment.
  • Incident Resolution: Lead incident management and escalations, ensuring the delivery of timely, high-quality updates to customers.
  • Customer Onboarding Collaboration: Collaborate with project management and delivery teams to streamline the onboarding of new customers efficiently.
  • Build Standard Compliance: Uphold and rigorously maintain system build standards within the environment.

You will need:

You’ll need to be passionate about IT and a good communicator. Someone who will get stuck in, someone who can hold a good conversation, someone who is looking to learn and develop themselves.

  • Application Support Experience: minimum 3 years’ experience of supporting client-server back-office and web-based systems (Apache; IIS).
  • Database Proficiency: Exhibit experience with relational databases like Microsoft SQL Server and Oracle.
  • Windows Server Environment: Understand the key workings of Windows Server in terms of running and supporting applications.
  • Scripting Expertise: Showcase a proven track record in creating scripts using languages such as SQL (queries; joins), PowerShell (log analysis, automation and troubleshooting), Python, and VBS.
  • Infrastructure Knowledge: Possess an understanding of data centres, virtualized environments, and their administration, particularly through VMWare.
  • IT Service Management: Incident, problem and change management experience within an ITIL environment.
  • Networking Skills: Fundamental understanding of networking concepts (TCP/IP, DNS, Firewalls) to address connectivity problems and work efficiently with network teams.

What you’ll get in return:

Salary of up to £45000, remote working, decent benefits package.

Apply for this job

Talk to Daryl Angel, the specialist consultant managing this position

Located in Bournemouth, 1st floor South, Telephone House, 18 Christchurch RdTelephone 01202048614
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