• Managing incoming enquiries and directing them appropriately
• Accurately updating internal records and databases
• Processing referrals/information and ensuring all details are captured correctly
• Scheduling appointments and coordinating information
• Producing letters, emails and basic reports
• General office administration, including filing, scanning and document handling
• Working closely with colleagues to ensure workflows run efficiently

• Strong administrative experience in a busy environment
• Excellent communication skills (telephone & written)
• Solid organisational skills with the ability to prioritise
• Confident using IT systems, including Microsoft Office
• Able to work on site full time in York
• Someone who can pick things up quickly and work with accuracy

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.