Your new company

You’ll be joining a well-established organisation that plays a key role in supporting professional development and industry standards within the technical and vocational training sector. The company is known for its commitment to excellence, customer service, and continuous improvement. The team fosters a collaborative environment where employees are encouraged to contribute to meaningful initiatives that impact workforce development across the region.

Your new role

As a passionate and adept individual, your primary responsibility is to manage and execute a range of administrative tasks. You will contribute to improving the operation's productivity. Key responsibilities include:

• Processing applications and maintaining accurate records across multiple schemes
• Updating databases and logging daily activity
• Assisting with assessments, registrations, and certification procedures
• Preparing reports and statistics to support internal operations
• Supporting meetings with documentation and minute-taking
• Contributing to the development and delivery of new and existing services
• Responding to enquiries from internal and external stakeholders
• Offering support and advice on registration and certification processes
• Recording member interactions and maintaining communication logs

What you'll need to succeed

To ensure your success in this highly visible role, you will have:

• Strong administrative skills and proficiency in Microsoft Office
• High attention to detail and accuracy
• Excellent communication skills, both written and verbal
• Ability to multitask and work collaboratively within a team
• Experience in customer support and record-keeping

What you'll get in return

• A 35-hour work week, Monday to Friday, with early finish on Fridays
• Generous annual leave contribution
• Company pension contributions
• Hybrid working available after successful probation
• A supportive work environment focused on professional development and industry excellence

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.