Customer Service & Administration Officers (x2)
Hourly Rate: £12.21
Contract: Up to 4 weeks potential to extend
Hours: 37.5 per week
Location:East Manchester – Fantastic Offices and Location
Working Pattern: Onsite for the first week, then hybrid

We are looking for two enthusiastic and reliable Customer Service & Administrative Officers to support a public sector membership organisation on a short‑term assignment.

About the Role
You will be the first point of contact for members and the public, delivering excellent customer service both in person and remotely. Alongside handling enquiries, you will provide general administrative support to ensure smooth day‑to‑day operations.

Key Responsibilities
Providing friendly, professional customer service via phone and email.
Supporting membership queries and processing information accurately
Updating internal systems and maintaining records
Carrying out general administrative duties as required
Working collaboratively with internal teams

What We’re Looking For
Strong communication and interpersonal skills
Previous experience in customer service or administration
Good organisational skills and attention to detail
Ability to work onsite for the first week and then move to a hybrid model
Reliable, proactive, and able to start immediately.
Competitive hourly rate
Hybrid working after the first week
A friendly working environment within a public sector setting

What you need to do now If you're interested in this role, please forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.