You will provide administrative support to the estate's office and the operational management team, ensuring that the various administrative functions are carried out in a professional and customer-focused manner.

Knowledge

•Must possess keyboard skills and a good knowledge of computers and software.
•A basic understanding of spreadsheet and database applications.
•Confident/self-motivating with experience in a busy office environment.

Skills

•The ability to communicate at all levels throughout
Both verbally and through correspondence.
•The ability to organise your own workload to balance the needs of all managers.

Behaviour

•Must have a pleasant disposition and demonstrate a customer care approach.
•Must demonstrate a flexible approach to working practices and be prepared to undergo any training that may, from time to time, be necessary.
•Must be able to work on your own initiative, and be highly self-motivated to cope with the demands of the post.

The role

Ensure that defined administrative functions of the department are carried out in a timely, efficient manner.

Develop and maintain filing and record keeping systems for the department, some of which will be computerised.

To manage and maintain Holidays on a spreadsheet.
To record on the holiday chart and file.

To manage the sickness database and keep updated.

Ensure and maintain all expenses for SFS personnel.

Open and distribute all incoming mail.

To answer all telephone calls regarding maintenance, income generation, energy etc. and relay information to the relevant Estates Officer.

Achievement of objectives as agreed mutually with the Office Manager.

Prepare and distribute new on-call sheets as necessary for the electricians, fitters, joiners and managers.

Assist the Estates Manager and Operations Manager with all typed and computer-generated correspondence, written documents and procedures.

General day-to-day administration duties.

To cover for the helpdesk

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