Your new company

You will be joining a respected organisation within the Public Sector, based in North Bristol.

Your new role

• Undertaking transactional duties within the team.
• Administering current grant schemes and regulatory processes in line with organisational procedures.
• Ensuring effective handling of transactional aspects of regulations, grants, and legacy schemes.
• Following financial controls, internal audit requirements, and compliance with legislation and scheme rules.
• Managing cases effectively, including processing applications, contract/licence approvals, claim management, amendments, inspections, reviews, and closures.
• Providing excellent customer service through verbal and written communication, adhering to customer service standards.
• Liaising with area staff and officers on technical issues and customer queries.
• Handling public enquiries and directing them to appropriate teams where necessary.

What you'll need to succeed

• Strong Excel skills, VLOOKUPs and XLOOKUPs required.
• Strong administrative skills with attention to detail and accuracy.
• Ability to follow complex guidelines, processes, and compliance requirements.
• Excellent organisational skills and ability to manage multiple tasks.
• Strong communication skills for both written and verbal interactions.
• Experience in delivering high-quality customer service.
• Ability to work collaboratively with colleagues and external stakeholders.
• Competence in using IT systems for data management and case processing.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.