• Carry out reception duties and act as 'first point of contact' for visitors to the office.
• Sorting, date stamping, scanning all documents received and distributing post and documents received into the office and verifying delivery of documents, parcels and other goods in accordance with office procedures.
• Provide clerical and administrative support to the field staff, as required.
• Arrange the collection of all samples on a daily basis that need to go to the labs, preparing for collection and liaising with the couriers.
• Use office equipment, including the postage franking machine, facsimile machine, scanner, photocopier and computer system to carry out the duties of the post.
• Answer all incoming calls and respond to telephone queries from a wide range of sources regarding the current status of imported food cargo and charging procedures, including passing calls on to the relevant staff.
• Under the direction of the Port Health Officers, or Port Health Technical Officers, they carry out documentary checking with regard to consignments of imported food (not of animal origin), and maintain all necessary electronic and paper-based records.
• Input data into internal and external database systems and carry out general internal database maintenance e.g. modifying tables, queries and reports.
• Maintain and update electronic and paper-based filing and record systems, including the equipment inventory. Assist with the archiving of items and deal with confidential documents appropriately.
• Under the direction of senior colleagues, record Products of Animal Origin and other imported food consignments on the computerised cargo handling system and port manifesting systems.
• Under the direction of specialist staff undertake the initial documentary check for third country consignments of products of animal origin in accordance with internal procedures and ensure that documents for charging purposes are sent to Finance Section daily.
• Process cleared port documentation in accordance with internal procedures in order that holds on electronic cargo handling systems can be released and the follow–up actions can take place, such as document stamping, copying them for official bodies and ensuring they are sent to the correct destinations.

What you'll get in return

Work within a friendly team with lots of support and full training.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.