Your new company

Working for a care company based in their Taunton Office.

This role is initially temp for 3 months with the view to go permanent as there is an open vacancy.
Hours of work are Monday - Friday 9am - 5pm.
Once training is completed you will be able to work from home 2 days per week.
Salary is equal to £30k.

Your new role

To provide comprehensive administrative and operational support to the Property and Facilities team by managing the repairs helpdesk, coordinating compliance activities, processing invoices, and maintaining accurate records. This role ensures timely communication with care homes, contractors, and internal teams to support the smooth running of property and facilities operations.

• Answer incoming calls on the repairs line promptly and professionally.
• Log repair requests accurately and allocate them to the appropriate contractors or internal teams.
• Monitor and follow up on outstanding repairs, providing updates to care home staff as required.

• Act as the first point of contact for care homes regarding estates and facilities queries.
• Maintain clear, courteous, and professional communication with home managers and staff.
• Escalate urgent or unresolved issues to the Estates Support Manager.

• Receive, review, and code invoices in accordance with internal procedures.
• Liaise with suppliers and finance teams to resolve discrepancies.
• Track invoice status to ensure timely approval and payment.

• Maintain and update spreadsheets for tracking repairs, budgets, and invoices.
• Record monthly meter readings for gas, electricity, and water for each property, investigating any anomalies.
• Ensure data accuracy and integrity across all records.

• Receive, review, and record compliance documentation in line with internal procedures.
• Liaise with contractors and Somerset Care staff to ensure compliance records are current and complete.
• Instruct remedial works following service visits and follow up to confirm completion.

What you'll need to succeed

Previous experience within administrator/ planner or PA type work before.

Good IT Skills
Ability to work on your own
Good customer service skills.

What you'll get in return

Excellent rate of pay

Free parking on site
Weekly pay while you temp.
Pension contribution
Holiday allowance
Hybrid working once training completed.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.