• Deliver an outstanding Customer Service experience to residents and guests, serving as the single point of contact for all enquiries.
• Greet and welcome guests courteously, anticipating their needs and ensuring a positive experience.
• Manage efficient guest registration and host notifications, with the ability to remember guest names and faces.
• Issue visitor passes in line with site procedures and explain Health & Safety and evacuation protocols to all guests and non-resident visitors.
• Maintain an immaculate and tidy reception desk at all times.
• Complete daily activity spreadsheets and shift checklists to support an efficient reception service.
• Arrange taxis and cars for staff and visitors using approved suppliers.
• Administer bookings for meeting rooms and staff inductions.
• Provide general administrative support as required.

• Previous experience in a reception role within a fast-paced environment.
• Strong customer service and interpersonal skills.
• Excellent organisational skills and attention to detail.
• Ability to multitask and remain calm under pressure.
• Competent in Microsoft Office and booking systems.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.