Your new company

Your new role

• Take ownership of debt collection, ensuring timely payments via phone and email in line with monthly targets.
• Prepare and circulate weekly debtor reports to keep Finance and Event teams informed of collection status.
• Lead regular meetings with Sales and Managers to resolve queries and agree on collection actions.
• Identify and escalate problematic accounts, recommending proactive solutions to secure payment before events.
• Accurately post and allocate customer receipts, maintaining up-to-date financial records.
• Collaborate with internal departments to resolve disputed invoices and ensure smooth payment processes.
• Provide clear, professional guidance on billing queries to both customers and internal teams.
• Respond promptly to client and internal enquiries, maintaining high service standards.
• Process refund requests in accordance with company procedures.
• Deliver ad hoc financial analysis to support the Finance Business Partner and Assistant Management Accountant.
• Attend events and shows as needed to support onsite financial operations and client engagement.

What you'll need to succeed

You will have at least 3 years' credit control and AR experience with excellent communication skills and be able to use Excel, including creating pivot tables. Experience using Salesforce and Unit 4 is desirable, but not essential. Also, experience working in the exhibition or events industry is desirable,

What you'll get in return

This is a temp to perm role and paying the equivalent of unto £35K. This is a hybrid role after training with 3 days minimum working from the office. Parking is also available.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.