Your new company

Our client is a well-established organisation dedicated to supporting vulnerable individuals across the region. With a strong track record of delivering impactful services, they work to address homelessness, social exclusion, and other complex challenges. Joining this team means contributing to meaningful change and being part of a supportive, values-driven environment.

Your new role

As a Supported Housing Worker, you’ll provide tailored, person-centred support to individuals experiencing homelessness. Working across Frome and Shepton Mallet, you’ll help clients with medium-level needs maintain tenancies, access vital services, and move towards greater independence. You’ll be responsible for delivering high-quality accommodation services, managing referrals from the Local Authority, and ensuring a safe and supportive living environment. The role operates on a rota system, with shifts scheduled between 08:00 AM and 8:00 PM, including weekend cover (typically 10:00 AM – 4:00 PM). Participation in an out-of-hours on-call rota is also required.

- Supporting individuals with medium-level needs to maintain tenancies and develop independent living skills.
- Delivering high-quality, off-the-street accommodation services that meet client needs.
- Managing and progressing referrals received from the Local Authority.
- Providing accurate advice, information, and enabling support to promote client independence.
- Ensuring a safe and supportive living environment through effective housing management.
- Maintaining clear, accurate, and up-to-date client records in line with service standards.
- Working on a rota system with shifts scheduled between 08:00 AM and 8:00 PM.
- Covering weekend shifts on a rotational basis (typically 10:00 AM – 4:00 PM).
- Participating in an out-of-hours on-call rota.

This is a permanent vacancy paying £25,235 per annum, 37.5 hours a week.

What you'll need to succeed

- Experience supporting individuals with complex needs and/or challenging behaviours.
- Strong understanding of homelessness and social exclusion, with a person-centred approach.
- Valid driving licence, access to a vehicle, and business insurance.
- Flexibility to work shifts and cover weekends as part of a rota.
- Ability to maintain accurate client records and deliver effective housing management services.

What you'll get in return

- A rewarding role with genuine impact and job satisfaction.
- Supportive team environment and opportunities for career development.
- Competitive salary and benefits package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.