• Be responsible for providing an efficient and effective reception facility to welcome visitors.
• Be responsible for providing a full administrative and printing service.
• Work as part of a small team of Reception staff based at both Sleaford and Ruskington.
• Undertake any other administrative duties required

• To provide reception, telephone and messenger service and deal efficiently and appropriately with all enquiries.
• Dealing with incoming calls / internal calls to Reception.
• Taking messages for staff and relaying these, either by telephone, message sheets, email or, if necessary, leaving the work station and giving the message personally.
• To provide administrative support, including filing, word processing, reprographics and data input.
• Handling incoming and outgoing mail.
• Deliveries – signing for goods delivered to Reception, then arranging for collection or distribution to staff.
• Planning, organising and completing photocopying requests to meet deadlines.
• Responsible for ordering stationery, paper and reprographics supply materials.
• Coordinating trips/events/reply paperwork for passing to relevant departments.

• Experience of providing high-level administrative support in a busy environment.
• Experience of using a wide range of office equipment and ICT software, information systems in an administrative environment
• Previous experience of working in a customer-focused environment, taking messages and forwarding to the appropriate person for processing
• Experience of working successfully and co-operating as a member of a team
• Working on own initiative
• Knowledge of using Microsoft Excel, Word and PowerPoint, telephone and radio communication systems
• Knowledge of confidentiality and data protection legislation and is able to use discretion where necessary
• Understanding the importance of safeguarding
• Understanding of filing, storage and archive systems

WHAT WE ARE LOOKING FOR

What you need to do now

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