Job type
PermanentLocation
ChesterfieldWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Manufacturing & ProductionPay
£27,000 -£28,000Closing date
15 Jan 2026
Customer Service Administrator required for a permanent job opportunity in Chesterfield £28,000
This is an exciting opportunity to join a well-established organisation where you’ll play a key role in supporting clients and internal teams as a Customer Service Administrator. You’ll enjoy a varied role with real responsibility, working in a collaborative environment that values accuracy, professionalism, and customer care.
Key Vacancy Information
Permanent
Chesterfield S44 Location
Salary guide £28,000 + annual bonus
Full time 39 hours a week
Monday – Friday
Free parking
Modern offices
100% office-based, not hybrid
Desirable experience – manufacturing sector based customer service admin knowledge and experience.
Key Vacancy Information
Permanent
Chesterfield S44 Location
Salary guide £28,000 + annual bonus
Full time 39 hours a week
Monday – Friday
Free parking
Modern offices
100% office-based, not hybrid
Desirable experience – manufacturing sector based customer service admin knowledge and experience.
The Role
As a Customer Service Representative, you’ll be the main point of contact for a designated geographical territory, ensuring every interaction—from enquiry through to delivery and invoicing—is handled with precision and care. This is a customer-facing administrative role that supports both internal teams and external clients, offering a dynamic opportunity to manage relationships and contribute to smooth supply chain operations.
Key Responsibilities:
- Process customer orders efficiently, verifying details and keeping clients informed throughout.
- Arrange product deliveries via post, courier, sea, or airfreight within budget and deadlines.
- Prepare documentation for invoicing and pre-shipment inspections, export admin
- Maintain and update the customer database.
- Handle customer complaints professionally and propose solutions within guidelines.
- Perform routine administrative tasks to support the Customer Service team.
You will need ;
- Strong communication and numeracy skills.
- Computer literacy and ability to absorb technical information.
- Previous commercial administration experience, ideally in a manufacturing business.
- Customer-focused mindset.
- Ability to work collaboratively within a team.
- Attention to detail and strong organisational skills.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
