Job type
PermanentLocation
YorkWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Retail & Consumer GoodsPay
25000Closing date
24 Apr 2026
Customer Service | Permanent | York
I am working with a client in York to recruit a Customer Service Advisor. These are office-based roles, offering a welcoming team environment, full training, and the opportunity to gain valuable experience with a reputable employer.
As a Customer Service Advisor, you will:
- Handle inbound and outbound customer calls
- Support customers with general queries, updates, and resolutions
- Deliver a consistently high level of customer care
- Accurately update customer records and systems
- Remain professional and calm when handling sensitive or challenging conversations.
What we’re looking for:
- Previous experience in customer service, contact centre, retail, hospitality, or similar
- Strong communication and listening skills
- Confidence using phone systems and basic IT
- A positive, reliable, and flexible approach to work
What’s on offer
- Competitive hourly pay
- Full training and ongoing support
- Well-structured shifts in an office-based environment
- Temporary assignments ideal for those seeking flexibility
- Potential for extensions or future opportunities depending on performance and business needs
If you are interested in applying for this, please apply with an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
