It’s universally acknowledged that good business is based on strong relationships and now more than ever a shared language is essential for effective communication. The latest Hays Journal explores how small steps towards improving language skills can boost staff morale and business performance.
Even modest improvements to language skills can help to create a feeling of pride and loyalty shared within an organisation. Improving individuals’ language skills benefits both their personal development and the organisation’s capability in an increasing global business environment. These skills and the cultural intelligence they often come with are equally indispensable for today’s global executives and the organisations they lead.
This is particularly the case in emerging markets where economic growth is taking place; organisations can’t rely on a monocultural and monolingual approach. Those in established economies are no longer in a position to assume that other people share their language or system of values. Increasingly, we have to have the insight to understand people on their own terms and in their own language.
Barney Ely, Director of Hays Human Resources, comments, “Although English remains the global business language, organisations will hugely benefit from hiring staff who are fluent in other languages and including language skills in graduate training. Job seekers should look at what languages can give them a vital edge and what will be useful in the future.”
With Brazil having overtaken the UK to become the world’s sixth largest economy, fluency in Portuguese will become increasingly useful. The ability to communicate with clients and colleagues in the rapidly growing Russian market will also be advantageous. With Poland being the only other member of the EU to avoid the recession and with the business ties to the country becoming more valuable than ever, 20% of UK employers rate Polish language skills as useful. Candidates who have fluency in French, German, Spanish, Mandarin or Japanese remain highly sought after. Even those with some knowledge demonstrate a desire to cultural connect with their overseas colleagues and customers.
To access the Hays Journal please visit: www.hays-journal.com
Note to Editors
Hays plc (the "Group") is a leading global professional recruiting group. The Group is the expert at recruiting qualified, professional and skilled people worldwide, being the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The Group operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. As at 30 June 2013 the Group employed 7,840 staff operating from 239 offices in 33 countries across 20 specialisms. For the year ended 30 June 2013:
– the Group reported net fees of £719 million and operating profit (pre-exceptional items) of £125.5 million;
– the Group placed around 53,000 candidates into permanent jobs and around 182,000 people into temporary assignments;
– 29% of Group net fees were generated in Asia Pacific, 40% in Continental Europe & RoW (CERoW) and 31% in the United Kingdom & Ireland;
– the temporary placement business represented 59% of net fees and the permanent placement business represented 41% of net fees;
– Hays operates in the following countries: Australia, Austria, Belgium, Brazil, Canada, Colombia, Chile, China, the Czech Republic, Denmark, France, Germany, Hong Kong, Hungary, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, the Netherlands, New Zealand, Poland, Portugal, Russia, Singapore, Spain, Sweden, Switzerland, UAE, the UK and the USA
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