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First line IT support Technician

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  • Job type

    Contract

  • Location

    Bristol

  • Working Pattern

    Full-time

  • Specialism

    Infrastructure

  • Industry

    Government & Public Services

  • Pay

    £17.72/hour UMB OR £13.66/hour PAYE
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First line IT support Technician || Bristol || Hays contract

Join a leading independent technology and services provider as a first-line IT support Technician.

Job Overview:
Seeking an on-site IT support resource in Bristol to assist with laptop deployments. The role involves configuring devices, updating asset records, and supporting users during setup.

  • Location: Bristol
  • Contract: 13th July -31st Dec’26
  • Mandatory check: SC Clearance
  • Pay Rates:
  • Umbrella Rate: £17.72/hour (via a Hays approved umbrella company).
  • PAYE Basic Rate: £13.66/hour
  • Hours: 37.5 hours a week. Monday – Friday.
  • Time: 9:00 AM – 5:30 PM

Key Responsibilities:
  • Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.
  • Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract.
  • Effective Management of disposals that go through their Hub as per contract.
  • Highlight potential issues with service/potential service improvements to their Team Leader
  • Follow any agreed processes and procedures either by the Authority (site regulations etc)
  • The start date will not be before 10th July but SC clearance is required.
Key Requirements:
Candidates must be SC cleared

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.