Careers

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WE
CREATE
COMMUNITY

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ABOUT US

Recognised by the Complete University Guide as the number one creative arts institution in the country and boasting a roster of Oscar winning filmmakers, famous artists and big-brand designers amongst our alumni, we are proud of our reputation for being one of the premier suppliers of talent to the UK’s burgeoning creative industries. Having risen 37 places in the Times and Sunday Times Good University Guide and 34 places in the Complete University Guide in just two years, we’re the nation’s fastest climbing higher education institution.


With 6,000 students and over 160 years of experience behind us, we’re the second largest provider of creative arts education in Europe, attracting gifted students and staff from all over the globe. Our graduates go on to work for a diverse range of global brands, with the likes of the BBC, Samsung, John Lewis and Tommy Hilfiger now making use of the talents that we helped foster. Amongst our alumni we can count Turner Prize nominee Tracey Emin, designer-to-the-stars and UCA Chancellor Dame Zandra Rhodes, and Hollywood director Gareth Edwards, as well as the creators of Where’s Wally, Rupert the Bear, and Peppa Pig.


Spread across four creative campuses in the South East of England, and with teaching delivered at Hampton Court Palace and Maidstone Studios, our wide portfolio of courses covers popular subjects such as film, fashion, and fine art, but also more specialist interests such as hand embroidery, ceramics and documentary practice. Our sites all feature extensive studio and study spaces, the latest industry standard equipment and modern libraries stocked with books, movies and games, meaning our students leave their studies fully prepared for the world of work.


Our research output, 93% of which was judged to be internationally recognised by REF2014, is driven by talented industry experts across a diverse range of disciplines. We’re home to a number of internationally recognised research centres, including the Centre for Sustainable Design, the Centre for Digital Scholarship, and the International Textile Research Centre. Each of our campuses has an independently-run students’ union, who run social events, offer support and help set up an array of societies including sports teams, arts clubs, and religious societies. This year we bucked the national trend by increasing our student satisfaction score by 4% in the National Student Survey. Visit our website uca.ac.uk, or click here to download our Strategic Vision.



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IT SERVICES AT UCA

Following a wide-ranging review of operations, the IT Services team at UCA has recently been repurposed, creating a team of 30 with customer facing roles at all sites and a strong operational centre at the Farnham campus.


The team will be responsible for supporting the operations of UCA by providing an efficient and cost effective service based on industry best practice, sector norms and institutional goals. The vision for the newly realigned team is as follows:


  1. Align the Department’s operations to the University’s Strategic Plan and its priorities, particularly those relating to efficiency and effectiveness, but recognising that the work of IT Services has a unique contribution across all of the University’s operations and is consequently a contributor to all of the key priorities described in the Strategic Plan;
  2. Develop our team strengths, investing in our people’s abilities and skills and learning from their knowledge and understanding of the Institute’s needs;
  3. Make ourselves better aware of academic priorities and of the developing field of higher education technology and in collaboration with our partners contribute to the wider development of the sector;
  4. Strengthen our technical provision such that it becomes a robust, scalable, responsive and fit-for-purpose service;
  5. Continually develop the services and data that is in our care, such that they can be revisited and explored to add potential new business value;
  6. Respond proactively to the needs of our colleagues and to provide an effective user experience in support of the University’s drive towards excellence and exceptionalism; and
  7. Assess our service provision against our competitors and to monitor and benchmark ourselves such as to engender a philosophy of continual service improvement.

In recent months we’ve overseen the project management and technical delivery of UCA’s new website uca.ac.uk. We’ve also delivered a number of significant projects including upgrading the storage capacity of UCA’s Data Centre, replacement of the fibre network and increasing capacity at UCA Canterbury and UCA Epsom, deployment of cross campus guest Wifi Services and migration from Deploy Studio to Casper Suite.

Over the coming months, as the new team is consolidated, we will be developing and delivering a new IT strategy. We will also be developing a new support model that seeks to improve the user experiences of staff and students.

We’re looking for exceptional candidates to join this repurposed, dynamic team to help deliver an excellent user experience and to help us transform our business processes to become a leader for IT in the education sector.

IT



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UCA STAFF BENEFITS

Salary

All posts within the IT Department are paid against a Grade and Salary Range on the 51 point Single Salary Scale, which is currently nationally negotiated.

The Grade and Salary Range is identified on the Role Profile for each post. New staff offered a post at the UCA will start on a salary point within the appropriate grade for the role and will take account of their knowledge, skills and experience that is relevant to the role.

Notice period

The notice period will vary by post.

Probationary period

Successful appointments in the current IT Vacancies are subject to a 6 month probationary period.

Pension

All staff within the IT Services are entitled to join the Local Government Final Salary Pension Scheme, administered by Surrey County Council. Employee contributions will be made in accordance with the scheme’s rules.

Current employer contributions are 18.4% and employee contributions vary between 5.5% and 12.5% according to salary range.

Holidays

All IT Services staff are entitled to 25 days holiday per annum, plus statutory public holidays increasing to 30 days after 5 years’ service. Discretionary additional days may also be granted on days when the University is closed in the interests of the efficiency of the service e.g. between Christmas Day and New Year’s Day.

Season ticket loans

The UCA has an Annual Season Ticket Loan scheme which is interest free.

Salary sacrifice schemes

The UCA operate salary sacrifice schemes for:
  • Childcare Vouchers
  • Cycle to Work Scheme

Free parking

There is free parking at all of our campuses subject to availability.


Catering facilities

On-site catering facilities providing a range of menu options from freshly made sandwiches to hot meals and beverages.


Professional qualifications

The University is committed to the provision of learning and development for all staff and has a professional qualification scheme.


Staff discounts

There are a range of discounts available to staff including NUS Card, Apple products etc.

benefits

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RECRUITING LOCATIONS

Falkner Rd, Farnham, Surrey GU9 7DS

Farnham

Directions

By road

From the M25, follow the A3 past Guildford, then exit and take the sliproad onto the A31, signposted to Farnham and Alton. At the Shepherd and Flock roundabout head straight on along the Farnham bypass (A31) to the next roundabout. From here, take the A325, which leads into West Street, towards the town centre. Turn left into The Hart. The main entrance to the University is at the junction with Falkner Road. Car parks are to the right.

By rail

Take a National Rail train from London Waterloo to Farnham (via Woking). It is 15 minutes' walk from Farnham station to the University. Cross the railway tracks and walk down Station Hill. Cross the A31 and continue down South Street. Turn left into Union Road, which bears right into Downing Street. When you reach West Street, turn left and continue for 200 metres before turning right into The Hart. The University is at the top of this street.

About Farnham

Farnham is a pretty Georgian market town with quaint cobbled streets, a variety of independent shops and a rich arts scene, all nestled in the beautiful Surrey countryside.There’s evidence of Farnham’s history everywhere – it even has its own twelfth-century castle.

Getting around

Farnham is perfectly located. Accessible by train, car, plane and on foot, you can get about with ease.

The campus is only a 15 minute walk from the station, so you can zip into central London in just under an hour. The vibrant town of Guildford is only a 15-minute drive away. And, if you fancy casting your net wider, you’re only a stone’s throw from many seaside towns along the south coast

Eating out

The Georgian buildings in Castle Street are an idyllic setting for a vast selection of eateries, offering options for every budget.

From fry-ups to fine dining, you’re spoilt for choice. You won’t find an abundance of fast-food outlets here, but you can take your pick from well-known chains of coffee shops, pizza houses and bistros as well as quirky, independent cafés and restaurants offering delicious dishes from around the world.

Shopping

The main streets offer a mix of independent shops, better-known high-street brands and a few hidden gems.

Sport and recreation

With a public leisure centre and a number of privately run gyms, you’ll be able to enjoy your favourite sporting hobbies or some luxurious health spa treatments. And, if you love the outdoors, you’ve got the fantastic expanse of Farnham Park right on your doorstep.

Epsom

Directions

By road

On the A3 from London, exit at the Tolworth Roundabout take the A24 heading for Epsom town centre. When you enter Epsom town centre, pass under the railway bridge, bear right into the main High Street and keep to the left hand lane, turning left at the lights into Ashley Road. Keep to the left hand lane and the University is on the left just after the turning for Heathcote Road.

From the M25, take the A24 from junction 9. Follow the road through Ashtead into Epsom, bear right onto the High Street (the clock tower will be on your right). At the next main set of lights turn right into Ashley Road. Move immediately into the left hand lane and the University is on the left just after the turning for Heathcote Road.

By rail

Take a National Rail train from London Waterloo or London Victoria to Epsom. It is five minutes' walk from Epsom station to the University, opposite Rosebery Park in Ashley Road. As you leave the station turn left down Station Approach, then right down Waterloo Road. Cross the High Street into Ashley Road (you will need to be on the left hand side of the road). Walk past Heathcote Road and the University is on the left.


Rochester

Directions

By road

Take the M2 from either London or East Kent direction, then exit the M2 at junction 3 (A229). Follow the signs to Chatham/Rochester. After the Toys 'R' Us roundabout, stay in the left hand lane and continue onto City Way.

After about 2 miles, at the bottom of the hill, turn right at the mini roundabout into New Road Avenue, then after 1/4 mile turn right into Fort Pitt Hill. The entrance to the University is at the top at the hill.

Canterbury

Directions

By road

From London, take the M2 towards Dover, then the A2 at Faversham (take the exit at Junction 7).

Exit the A2 at the A2050 to Canterbury. At the outskirts of the city, take a right at St Peter's Roundabout and follow the A290/A28 Ring Road. Turn right at the third roundabout by the cinema (signposted A2050 to Sandwich) into New Dover Road.

Immediately after the traffic lights turn left into the University drive - look for the signs to Canterbury College and to UCA. Follow the drive round to the right and UCA is on your left.

By rail

Take a National Rail train from London Victoria to Canterbury East, then take a taxi to the University.

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