About US

B&Q is Europe's largest home improvement and garden centre retailer - with more than 330 stores, 40,000 employees and a growing online business.

B&Q supplies products and services for every part of the home. From paint and pot plants to fully installed kitchens. From basic building materials, like sand and cement, to designer paint and wallpaper.

As part of the international Kingfisher Group, which includes the Castorama and Brico Depot chains, as well as a rapidly-expanding B&Q network in China and Taiwan, B&Q has a genuinely global business – with a range of exciting opportunities for talented people.

B&Q has stores all over the UK and Ireland. These vary in size depending on area from 40,000 to as much as 160,000 square feet – that’s equivalent to twelve Olympic swimming pools!

The stores are changing all the time. As well as opening new locations, B&Q are upgrading all their existing stores, to ensure that customers right across the country have a consistent – and consistently good - experience of shopping with B&Q.

Products

B&Q offers a massive – and massively diverse – range of products.

Whether you want a fully–fitted kitchen, a new bookshelf or designer curtains in your bedroom, they have everything you need to do the job – and always at a good price.

B&Q has a wide range of solutions for every part of the house and garden: our buyers literally travel the world to bring back innovative, cost–effective ideas for their customers.

B&Q works with designers such as Laurence Llewellyn–Bowen, Linda Barker, Jeff Banks and Wayne Hemingway, to make sure they offer cutting–edge style as well as value for money.

B&Q also insist on only sourcing products from ethical suppliers.

Services

B&Q doesn’t just sell things. They do everything they can to help customers transform their homes.

• Helping them choose the right products.
• Helping them plan, design and install those products.
• Even helping to arrange finance at a preferential rate

They will do whatever it takes to help our customers turn their dream home into reality

Working at B&Q

Working at B&Q means being part of the most successful Home Improvement operator in the country. B&Q has the biggest turnover, profit, investment plans, selling area and staff. In independent market research, customers voted B&Q the best Home Improvement store in terms of staff knowledge and friendliness. B&Q is the best-known Home Improvement retailer for wide ranges and good value for money. All this provides plenty of opportunities to find job satisfaction.

Culture

At B&Q the culture is all about people. It’s about having a ‘can-do’ attitude and a down to earth approach, creating a unique family atmosphere. In a fast-moving, customer driven environment. B&Q is wholeheartedly committed to ensuring each and every employee is proud to work for them. B&Q gives our customers the inspiration, confidence and solutions to create their ideal homes.

Company values

There are five values that define what B&Q is all about:

• We always put the customer first. No ifs, no buts, no exceptions.
• We have a ‘can do’ approach to life and business.
• We treat people with respect – whether they're customers, employees, suppliers or anyone else.
• We keep things simple and straightforward.
• We are winners – because we will always strive to be as successful as we can be.

Diversity

Having a diverse workforce is important for B&Q. Not just because it’s the right thing to do, but because it also makes business sense.

B&Q likes to employ people from every kind of background. It gives the company different perspectives – and a much richer mix of experience. It also means they’re better equipped to understand the needs and priorities of all our customers.

In 2006, B&Q was one of only two retailers to make the Times Top 50 Places Where Women Want To Work. They have also earned a reputation for employing older workers, because they want to let our customers tap into their lifetime of knowledge and experience.

They have established over 300 partnerships with local disability groups around the country, to learn more about improving our environment and services for disabled people.

Team Spirit

B&Q firmly believe that happy staff make happier customers. That’s why B&Q place so much emphasis on promoting a healthy work-life balance and ensuring the atmosphere and environment are just right. At the Store Support Office the atomsphere is professional but with down to earth and dress-down culture.

Growing and developing

One of the things B&Q are proudest of as an employer is that so many of their employees stay with them for the long–term – and that they are able to fill so many of their senior positions from inside the business.

It reflects their focus on developing peoples’ skills, both professionally and personally. B&Q are determined to offer our employees all the training and support they need to progress in their chosen field.