Front Office Jobs in the UK | Hays Recruitment UK

Responsibilities

Greeting Visitors: Welcome guests, clients, and employees with a friendly demeanour. Provide excellent customer service by answering enquiries and directing them to the appropriate person or department.
Answering Phones: Handle incoming calls, transfer calls, and take messages accurately. Maintain a professional and courteous tone during phone interactions.
Managing Front Desk: Keep the reception area organised and tidy. Ensure that visitors sign in, receive visitor badges, and follow security protocols.
Scheduling and Appointments: Assist in scheduling appointments, meetings, and conference rooms. Coordinate with staff to ensure smooth scheduling.
Mail and Deliveries: Receive and distribute mail, packages, and delivery promptly. Notify recipients of incoming items.
Administrative Support: Provide administrative assistance, including data entry, filing, and document preparation.
Maintaining Records: Keep records of visitors, phone calls, and other relevant information.
Assisting with Events: Support event planning and coordination as needed.
Ad Hoc Tasks: Handle additional tasks assigned by supervisors.

Qualifications

Previous Receptionist Experience: Prior experience in a receptionist or front desk role is preferred.
Excellent Communication Skills: Strong verbal and written communication skills.
Professional Appearance: Maintain a neat and professional appearance.
Customer Service Oriented: Friendly, approachable, and customer focused.
Organisational Skills: Ability to manage multiple tasks efficiently.
Tech-Savvy: Proficient at using office software (e.g., Microsoft Office, Google Workspace).
Adaptability: Able to work in a fast-paced environment and adapt to changing priorities.
Reliability: Punctual and dependable.

Located in Reading
Working from 9am to 5pm
Paying from £12 an hour