Job type
TemporaryLocation
LondonWorking Pattern
Full-timeSpecialism
Social HousingIndustry
Charities & Not For ProfitPay
CompetitiveClosing date
21 Feb 2026
Manager needed with experience in resales and staircasing
Resales and Staircasing Manager
Temporary 3 months initially with potential to be extended
Competitive Rates
Hybrid – 3 days a week in the office in Central London
Manage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients homeowners and prospective homeowners. You will manage a team of 7 staff, 5 officer level and 2 administrators.
As the successful candidate you will be responsible for the below:
- Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners.
- Ensure all enquiries and transactions are efficiently managed within agreed SLAs.
- Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements.
- Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary.
- Lead on a portfolio of cases, as well as providing support to the team on more complex transactions.
- Lead the team in the proactive management of a portfolio of void property disposals including arranging advertisement and marketing of the properties through to legal completion.
I am looking for someone that has been a manager of a team that is responsible for resales and staircasing. Please click ‘apply now’ or contact me for more information