Discover new job roles in Exeter, United Kingdom

Your new company

Working for a housing association in Exeter.

Temp to perm opportunity.
Pay is £13.42 per hour equal to £27,215.
Hours of work - 39 per week 8.30 - 5pm Monday - Friday.

Your new role

• Provide effective planning of regional operative’s diaries working closely with the regional operational team to support the achievement of operational KPIs.

• Coordinate the efficient scheduling of maintenance repairs for operating needs and customer requirements within the area.

• Maintain the scheduling system and provide internal and external customers with timely and accurate information.

• Liaise with customer service colleagues in relation to appointments and updating of all systems when operatives report issues.

• Ensure that all written, electronic and telephone enquiries are answered and resolved effectively in accordance with agreed service standards and timescales.

• Work closely with the commercial team in relation to subcontractors purchase orders and variation orders to ensure continued value for money and commercial procedures are followed.

• Ensure compliance with GDPR regulations when processing customer data.

What you'll need to succeed

Essential:

• Experience of working in a customer focused environment.

• Experience of working within agreed performance targets.

• Excellent oral and written communications.

• Proven ability to work methodically, follow agreed procedures and accurately record data and information.

• Microsoft Office including Word and Excel.

• Ability to work in a fast paced environment and under pressure.

• Experience of working with databases.

• Evidence of competency in a relevant trade.

Desirable:

• Experience of working with large volume data processing activities.

• Experience of scheduling work.

• Experience of working with subcontractors.

• Excellent organisation and time management skills.

• Experience of working with invoices / accounts

What you'll get in return

Hybrid working 3 on site – 2 from home

Temp to perm opportunity
Good rate of pay.
Annual leave accrued
Free parking when working on site
Pension contribution

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.