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Office support staff volume recruitment

Large-scale recruitment presents some unique challenges and calls for carefully selected expert recruiters. Over the years, Hays has taken care of large-scale permanent and temporary recruitment needs for some of the most prestigious companies in the UK, saving them time and money; current clients include RBS, Barclays, Virgin Media and RWE.

We recruit across a whole range of admin and clerical roles and for contact / call centres at multi-site locations. While our local high-volume recruiting experts provide services anywhere in the UK, we also have a volume delivery team headquarters in Leamington Spa to oversee and direct national campaigns. They are backed by compliance experts who ensure adherence to often complex and time consuming procedures, including referencing, legislative requirements, credit and criminal records where appropriate to give you peace of mind.

Assessment and selection

Hays can provide the full range of recruitment services including attraction, response, assessment and campaign delivery. A more robust assessment and selection process ( rather than purely a face-to-face interview process) forms a vital part of any good recruitment process… and it isn’t costly or time consuming. Tailor assessment services to your needs, helping ensure your hiring decisions are based on the fullest range of evidence available. Used as an integral part of your overall candidate management process, such assessment services also serve to engage further with your applicants and help in the delivery of a professional and enjoyable recruitment experience.

Our consultants are passionate about delivery and understand the changing needs and priorities of our clients. Our service level agreement (SLA) will establish the framework for account management, response times and performance guarantees. Some of our value-added services include:

  • Candidate assessment and testing services
  • Payroll services
  • Database management
  • Online timesheet submission
  • Simple invoicing and accounts processes
  • HR advisory services
  • On or off-site dedicated account management
  • Recruitment and retention strategies
  • Detailed management reporting

To find out more about our volume recruitment service or to discuss any hiring needs, get in touch.