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Virtual assistants

With technological and networking advances, your PA no longer needs to sit at a desk outside your office door.

Organisations vary significantly in their need for administrative support, and new start up businesses, sole traders, partnerships and some SMEs may need more flexible support options. That is why, having listened to our customers, we’ve partnered with a virtual assistant (VA) network to provide this more flexible solution.

While a VA will help with all general administrative needs and specific project work, they can also help with:

  • Providing a call answering service
  • Chasing payments, issuing invoices, renewing contracts
  • Sorting and dealing with emails
  • Managing diaries and appointments
  • Taking orders, dealing with bookings and enquiries
  • Making meeting and travel arrangements
  • Sourcing third party suppliers and services
  • Writing and sending contracts, letters and service documents
  • Marketing campaigns
  • Designing logos
  • Website development
  • Social media management

There are also some benefits of working with a VA, compared to an in-office PA or temp.

  • VAs are flexible, as they work outside of normal hours and have no minimum hours commitment
  • Since they are only paid for the tasks or projects they undertake, they help you save on costs.
  • You can use the same skilled professional VA every time you outsource work, and as they carry over their experience from your previous projects, it will be done quickly and to a high standard.
  • Outsourcing your support tasks to someone who does them more efficiently than you do means that you can focus on what you do best.
  • By outsourcing, you cut out the paperwork associated with HR processes, like tax, national insurance and employee benefits.
  • Since VAs work from their own offices, you don’t need to find space or equipment for them.
  • You can work with a number of VAs before you decide on the one that is best for you and your business.

Get in touch with your local Hays office to discuss VAs, or search our PA and secretarial candidates.