Skip to content
Hays - Recruiting experts worldwide
  1. I am
    I am
Browse by expertise

A day in the life of a

Learning & Development Director

Claire Alexander is Learning and Development Director for The UNITE Group plc, the UK’s largest provider of student hospitality and accommodation. So, what does the Learning and Development Director job actually involve?

Retaining talent and developing careers

She is still learning the ropes in her new business but her previous position as Head of Talent Development at Orange means she’s no stranger to the role.

“The role of a Learning and Development Director spans across the entire talent agenda,” explains Claire. “It involves looking at the business and deciding how we retain and develop our own people and their careers. I work with our business leaders and I am closely aligned to Human Resources.”

Learning & Development professionals play a key role in change management and often a pivotal part of the remit is to examine precisely where a company needs to be in order to move forward. This typically involves helping to shape the overall company structure as well as looking at how to provide challenging and rewarding careers for staff.

Staying ahead of the competition

Day to day, continues Claire,” it’s all about joined up thinking. L&D must be aligned with the organisation’s strategic aims. Improving our people agenda is paramount to remaining competitive. I have to decide where we need to invest in our leadership and development function to drive the best return for our business.”

Claire began her career in IT, but decided to make the transition to L&D, working at first in leadership development and talent management. She reports directly to UNITE’s Human Resources director, who sits on the leadership board. “It’s a hugely challenging and rewarding career,” concludes Claire.

Find out about our latest UK Learning & Development jobs or visit our main HR jobs page.

Speak to a recruitment expert at your local Hays office.

Article supplied by