Skip to content
Hays - Recruiting experts worldwide
  1. I am
    I am

Talk to a consultant


Talk to James Willis, the specialist consultant managing this candidate, located in Birmingham

Contact consultant
ttelephone:01212 122213
ffax:020 7510 5417
St Philips House, 4 St Philips Place,, Birmingham, West Midlands, United Kingdom, B3 2SL

Technical Trainer and Support Specialist


Job Type
Contract / interim
325 Per Day Inclusive Rate

An experienced, qualified and SC Cleared IT Professional with extensive experience across BAU Support and in depth technical training.

This candidate has been working with a household name in the telecoms industry for the past 15 years, working his way from 1st Line Support to the sole Technical Trainer for their UK operations.

Key strengths include:

• End to end delivery of technical training programmes
• Delivery IT projects into multiple contact centres
• Aligning training programmes to business strategy
• IT Support (Multiple Contact Centres)
• Delivery to a variety of audiences through to CEO Level
• Designing Training Documentation
• Device deployment training, operating systems training, software training
• TAP Certified, ITIL V2 Qualified, MCP 2003 Server
• Air-Watch Certified Associate, BlackBerry Certified Administrator v5, 10 & 12
• Mobile Iron and Good for Enterprise experience

This Candidate has been seconded into a number of industries & Sectors including Public Sector, Private Sector, SME’s and Blue Chip companies.

He is now looking for a contract opportunity based within the Birmingham / West Midlands area.