Strategic Programme and Project Manager with extensive international Business Transformation and Change (BPR) Program Management experience as well as in Global Client & Business Management, IT Project and Services Delivery Management, and in Transition Program Management. Formerly a Projects Manager responsible for leading New Product Development engineering teams from idea generation, business case analysis, through to product creation, product launch, operational maintenance, and eventual retirement or replacement. Career focus on Managed IT Services & Outsourcing, Telecoms, Financial Services, and Manufacturing sectors; having worked within and for large global hi-tech firms, financial institutions and banks.
Led Business Improvement & Transformation projects for over 20 years; ranging from Vendor Management / Quality Assurance introductions, Product Portfolio Harmonisations, New Product Creation processes, New Product & Business Planning, Supply-Chain/Logistics; through to improving New IT Service Initiation & Operational Management methodologies, Program Governance & Stakeholder Management, Service Partner/Sourcing Management, and New Service Readiness process improvements.
Experienced in Coaching & Mentoring Project and Operational teams and individuals, and in designing and leading offsite Workshop and Training programs – to encourage greater empathy and understanding of cultural differences (nationality & functional role types), of internal & external customer needs, in team building and improved way of working, managing conflicts and in how to develop and to execute Win-Win solutions. A Self Starter who is analytical, quick to pick up new situations and to take the lead. A people person with proven Relationship Building & Networking skills; comfortable in engaging at C Level and in complex, demanding environments.
Professionally trained and certified in Project & Programme Management, New Product Development, B2B Strategic & Product Launches, and in Bid Management.
Broad cross-industry sector knowledge including Banking & Financial Services, Telecoms, Manufacturing, Electronics, Oil & Gas, and Pharmaceuticals.
To know more about this and other superb candidates - please contact Giles Murphy at Hays on 01202048614.