An accomplished system analyst with more than 20 years’ experience in the Financial Services sector. This candidate has a proven track record working on large scale projects to deliver successful operational and regulatory outcomes. She has in-depth experience in debt collection, associated regulation and legislation and SQL.
In her current role, where she has been working for 13 years, she has assisted in the development of an automated collections system for the management of 20,000 arrears cases, resulting in highly increased productivity and a significant reduction in defaults from 11% to 4%. This professional candidate also managed a Helpdesk in the provision of support to a team of 100 agents and management, involving promoting system changes, training, issue logging, analysis and resolution.
This QFA qualified business analyst is seeking a new opportunity due to the imminent closure of the company she currently works for. She comes across extremely well at interview, has excellent communication skills and states that she has the ability to build and maintain a rapport with colleagues, Senior Management and third parties.
Availability / Position: Available from the end of July for permanent, temporary or interim assignments.
For more information on this candidate please call Edelle Harrigan on 02871 242031.