Natalie is a bright, articulate and well-presented individual with a solid track record in retail.
Throughout her career to date she has developed from Sales Assistant to Floor Manager and she is now ready to further progress her career to Store Manager level.
Natalie describes herself as positive and professional with the ability to confidently manage operations in a fast paced / high volume environment.
Aberdeen College August 2007- June 2010
HND Fashion and Textiles
Ellon Academy August 2004 May 2007 !!
Higher: Drama- C, Modern Studies- C,
Intermediate: Art- B
Standard Grades: Modern studies- 1, Art- 2, German- 2, English- 2, Drama- 3, Maths - 3, Chemistry- 5, Physics- 5.
Most recently I have been responsible for the following;
October 2014 - present
My main focus of this role is to make sure the floor is running smoothly, seeing the issues and tackling them head on. This role is a lot more varied as not only do I have things to do on the floor I also have to use such programmes as Torex, RJ, and the basics likes outlook, Microsoft office and excel. These are so I can do the different reports we have for checking stock, checking our fast selling lines. A lot of plans come down from head office so I have to print them off and action them.
January 2011 - October 2014
As a supervisor I would be in charge of running deliveries, opening up and closing down the shop, dealing with any staff issues and was the first to deal with any customer complaints. A main part of my role was to merchandise the store and any new ranges that came in I had to make a feature of them. As part of the role I was also sent on a three week management training course where I was told about all the policies and procedures as well as putting what I had learned in to practice in a few of the training stores. With this role as well I got to support at other stores in my area and was quite frequently sent to help with any management absences, any merchandising and to help train other members of management.