This candidate is a vibrant individual who has strong customer service and administration experience.
They have progressed from a Customer Service Agent to Customer Services Team Leader within 10 months and have held great responsibility in supporting a customer services team of 10. In this position they enjoyed the variety involved from people management, organising schedules, working to KPI’s and ensuring their team met the desired targets.
They have great experience in dealing with escalated customer queries in a sensitive and timely manner always ensuring that the customer receives a great level of customer service.
This candidate would be an excellent candidate for any company, they are very personable, enjoys interacting with others and enthusiastic to learn and develop new skills. They are ready to commence new employment from 23/08/2016.