If you’re looking for a Customer Services Manager with experience managing large teams and high inbound call volumes in a KPI driven environment, this outstanding professional could add real value to your team in Essex. If their skills below match your requirements, then please give me a call.
With over 9 years experience in customer service managerial roles and particularly contact centre and warehouse sectors this professional brings a real passion for people and targets. Alongside strong technical skills, this customer services manager boasts high level data analysis, KPI, trend setting and analysis as well as last point of escalation attributes.
Available to start subject to a months notice, this individual is highly adaptable, having worked across a wide variety of sectors gaining knowledge in a vast array of computer systems as well as compliance to a variety of legislation. I look forward to discussing how this person can make a real impact to your team.