An excellent, motivated and pro-active candidate with a wealth of experience at Regional Manager level within the Commercial, Corporate and Retail banking industry expanding over 15 years covering project management, relationship management and financial control. This candidate is pro-actively looking for a new challenge in project management after completing a CPD certification in Project Management.
This individual has had responsibility of managing deposit books of £3 billion pounds for one of the UK's largest banks. Responsible for delivering and implementing financial strategies as well as income and expense budgets, this individual can manage workload effectively whilst under pressure managing many levels of stakeholders and clients. This individual is also able to take on change projects comfortably whilst taking into consideration Operational Risk, Policy and Strategy (including fundraising, pricing, marketing and product).
In a relationship-faced role, this individual is able to build long-term relationships quickly and with ease with her welcoming and enthusiastic personality. Whilst also providing training and support to teams to ensure customers and clients receive the highest level of excellent client service, this individual can communicate with internal and external stakeholders effortlessly. In addition, this candidate is comfortable reporting and presenting to senior stakeholders at Board level regarding budgets and reports whilst liaising amongst different regional teams.
= contributed to a significantly enhanced net promoter score moving from -22 to +3 in the space of 12 months in regard to client relationship development
= exceeded deposit growth targets of 7% by an additional 2.7%. Surpassed UK average growth of circa 4% against market growth of circa 1%.
= ranking first place on Notice Account product penetration achieving 70.1% use of the product compared to 57.9% nationally
=successfully launched a new Credit Operations Department by providing training and monitored effectiveness achieving an improvement of up to 100%
B.A Degree: Accounting with Honours (1995) – Abertay University, Dundee
Project Management (June 2016) – The CPD Certification Service
To find out more please email to the address provided or contact me on 0131 603 8376.